Privacy - John Littleford Freelance Tennis Coach

John Littleford - The Tennis Coach
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Privacy Policy
I respect the EU's General Data Protection Regulations (GDPR) and this policy explains how I collect and treat any information you give me.

Valuing your privacy
I'll never use your personal information for any reason other than why you gave it, and I'll never give anyone access to it unless you have given me your permission, or I'm forced to by law.

How I collect information
I ask for contact information including your name, email address, and phone number on my website so that I can reply to your enquiry.
I may ask for further contact information when you book with me so that we can keep in touch.

What information I hold
When you contact me by email or through this website, I collect your name, email address and phone number.

Where I store your information
When you contact me by email or through this website, I store your your information in my email (I use Outlook mail). If you become a client, your information is also stored in my accounts software, Xero . These systems are also commitment to your privacy and security.

Cookies
Cookies are used on this site to track your use of this website. This enables me to understand how you use the site and track any patterns with regards how you are using this website. This helps me to develop and improve the website. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of this site.

How to complain
I take complaints very seriously. If you've any reason to complain about the ways I have handled your privacy, please contact John Littleford by email at: hello@johnlittleford.co.uk

Changes to the policy
If I change the contents of this policy, those changes will become effective the moment I publish them on this website.
Last updated: 14/08/20
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